Shipping Policy



We aim to process and dispatch orders within 2-3 working days unless otherwise stated on the website. Orders received after 4pm will not start to be processed until the next working day. Please note weekends and bank holidays are not classed as working days. As a family run business, if we are closed due to holiday or family commitments, this will be announced on our homepage as dispatch may be delayed

Free Local Delivery

We offer free 2-3 day delivery to all SO40 and SO45 postcodes. Please enter your postcode at the checkout to qualify for free delivery. An email or text will be sent to confirm your delivery window. Please note, the delivery will need to be accepted as we are not able to leave parcels in a safe place

Domestic Shipping Options

Royal Mail Second Class Signed For - £4.20

  • Aims to deliver in 2-3 days after dispatch including Saturdays

Royal Mail First Class Signed For - £4.85

  • Aims to deliver the next working day including Saturdays

Royal Mail Special Delivery Guaranteed by 1pm - £7.50

  • Aims to deliver the next working day before 1pm

Free Royal Mail Second Class Signed For Delivery on all orders over £75

Shipping options and prices will be shown at checkout once you have entered your Post Code in the location field

Please always review and double check you have entered the correct delivery address. Once the parcel has been dispatched we are not able to change the address. If you have made an error please contact us at [email protected]

Please note, we currently only ship to the U.K.

Refunds and Returns

We accept returns up to 14 days after delivery, if the item is unused and in its original condition - we will refund the full order amount minus the shipping costs for the return

Please visit our RETURNS POLICY page for all information regarding returns

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition so we can rectify the problem as soon as possible

If you have any further questions, please don't hesitate to contact us at [email protected]



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